Careers
Join Our Team
We’re always on the lookout for talented, driven individuals to help us take Impact Specialist Finance to the next level. Whether you’re experienced or just starting out, we offer a supportive environment with opportunities to grow and make a real impact.
Are you an aspiring Mortgage Adviser, or an adviser ready to take the next step in your career? We’re seeking an office-based Mortgage Adviser to join our team at Impact Specialist Finance, a leading mortgage brokerage based in central Horsham, West Sussex.
As specialists in the mortgage lending industry, we assist a wide range of clients – from borrowers with adverse credit who have struggled to access high street lending, to portfolio landlords looking to expand and optimise their property investments. Our mission is to provide tailored, expert advice that helps every client navigate their financial journey with confidence.
In this office-based role, you’ll become a key member of a vibrant, friendly, and professional team, where your skills and knowledge will be valued and developed. You will be responsible for offering whole-of-market mortgage advice, managing your own caseload, and delivering a first-class service throughout the full mortgage application process. This is an excellent opportunity for an adviser in the early stages of their career to build experience and grow in a supportive, dynamic environment.
Duties will include:
- Providing regulated mortgage advice to a broad range of clients, including those with complex credit histories or unique lending requirements
- Conducting thorough fact-finds to understand clients’ circumstances and mortgage needs
- Researching suitable mortgage products from a whole-of-market panel
- Presenting mortgage recommendations clearly and compliantly
- Submitting applications and progressing cases through to completion, liaising with clients, lenders, solicitors, and colleagues throughout
- Ensuring all documentation and records are maintained accurately and in line with FCA regulations
- Staying up to date with industry and lender changes, products, and criteria
- Working closely with support staff and internal departments to ensure seamless service delivery
- Meeting individual and team performance targets
Benefits of working at Impact Specialist Finance:
- Competitive salary starting from £25,000 per annum, plus structured, uncapped commission
- Company pension scheme
- A collaborative and supportive work culture where your development is encouraged
- 22 days of annual leave, plus bank holidays, with up to 3 additional discretionary days over the Christmas period
- Additional holiday entitlement awarded with length of service
- Career progression opportunities, including tailored training, coaching, and mentoring to help you develop towards full Competent Adviser Status (CAS) if not already held
- Standard office hours: Monday to Friday, 9:00am to 5:30pm
Key Requirements:
- CeMAP Certificate in Mortgage Advice or CII Certificate in Mortgage Advice qualified, with some experience in a mortgage-related role – such as mortgage administration, case management, or adviser work)
- CAS status preferred (support can be provided for the right candidate)
- Keen to develop knowledge and confidence working with a whole-of-market lender panel
- Ability to manage multiple cases in a fast-paced, client-focused environment
- A professional telephone manner and confident communicator
- Strong written and verbal communication skills
- Highly organised, self-motivated, and a proactive team player
- Able to work under pressure and meet deadlines
- Numerate with a keen eye for detail
- Passionate about providing exceptional customer service
Join our team!
This is your opportunity to join a forward-thinking, expanding company where you’ll make a real difference – helping people across the UK secure the mortgage advice and financial solutions they need to achieve their property goals.
Posted: 11 August 2025
We’re on the lookout for a motivated office-based Mortgage Administrator to join our team at Impact Specialist Finance, a leading mortgage brokerage based in central Horsham, West Sussex.
As specialists in the mortgage lending industry, we assist a wide range of clients – from borrowers with poor credit who have struggled with high street lending, to portfolio landlords seeking to expand and optimise their property businesses.
In this office-based role, you will be part of a vibrant, friendly, and professional team. You’ll support our mortgage brokers with their day-to-day activities, including liaising with clients, lenders, and solicitors.
Key Responsibilities:
- Handling emails and telephone enquiries
- Liaising with clients, lenders, and solicitors to facilitate the mortgage process
- Keeping client cases up to date and ensuring accuracy
- Providing documentation to lenders, advisers, and customers in a timely manner
- Ensuring compliance with money laundering regulations
- Filing client correspondence and relevant documentation
- Managing your workload efficiently to meet deadlines and client expectations
Benefits of working at Impact Specialist Finance:
- Salary up to £25,000 per year
- Company pension scheme
- Collaborative and supportive working environment
- Flexible annual leave: 22 days, plus bank holidays, with up to 3 additional discretionary days over the Christmas period.
- Additional holiday entitlement based on length of service
- Career development opportunities, including coaching and training
- Standard working hours: Monday to Friday, 9:00am to 5:30pm (office-based)
Key Requirements:
- 3+ years’ experience as an administrator
- Preferably experience in the mortgage or financial services sector
- Professional telephone manner
- Strong verbal and written communication skills
- Organised, self-motivated, and a team player
- Ability to work under pressure
- Numerate and detail-oriented
- Excellent customer service skills
Join our team!
This is your opportunity to be part of a forward-thinking and expanding company, where you’ll help people secure the right advice and mortgages to achieve their property ownership dreams.
Interested in joining Impact Specialist Finance?
We’re always on the lookout for talented, driven individuals to join our team. If you think you’ve got what it takes, we’d love to hear from you — send your CV to marketing@impactsf.co.uk