What We Do

Whatever your requirements, whether its needing a mortgage to buy or take money out of your home, raising additional funds without changing your existing mortgage, buying an investment property to let out, need funds quickly because of close deadlines or even if you are business looking to expand into new premises, impact specialist finance are here to help. Out expert consultants have a combined experience of over 100 years in the mortgage market, ranging from the straightforward to the complex.

We love out of the ordinary, its what we do best! So whatever your needs or circumstances give us a call.

At impact, we will guide you through every step of the mortgage process, from finding a suitable mortgage for your needs to managing your application through to completion.

Mortgage Specialists

With impact we give you the benefits of a specialist master mortgage broker

Whole of

With access to the whole mortgage market we can find you a wide array of rates and deals, not just those on the high street.

This means you will always get the right deal for your circumstances.


We have access to a number of exclusive rates and deals.

We can also provide you with limited access lenders who will only transact through mortgage brokers.


We are privileged to have onsite underwriters from various Lenders at our offices each week.

This can speed up the process substantially.

The impact Mortgage Process

Whether it's your first time getting a mortgage, or you're unsure of how things may have changed since your last mortgage, use our handy mortgage guide below.

This will help you to understand each stage of the mortgage process.

From seeing what's available in the market, right through to getting your funds!


While it can be perfectly suitable to go to your local Bank or Building Society for your needs, for most people looking to apply for a mortgage using a broker can be more beneficial and, in some instances, a lot quicker.


impact’s experienced, friendly and highly qualified advisers are able to access mortgages across the entire lending market. By taking the time to understand your individual circumstances they can find the mortgage that is best suited to your needs.


The first step will be a conversation between yourselves and one of our advisers to determine your plans moving forward and for you to understand how we can help.


Once your impact specialist adviser has understood your plans, the next step is to find out about you and your circumstances. This will help us to narrow down the best potential mortgage options for you as quickly and accurately as possible.


You will then complete our online “Fact Find”.  This is a data capture document that enables us to understand your financial status better and will help us to find and advise the right mortgage for you. 


We can provide you with a full illustration and information about possible mortgage options.  Once your adviser has found the best potential products they will then be able to discuss these with you in detail and make a recommendation.


After you and your adviser have decided which mortgage is right for your needs, your adviser will need to submit an AIP (Agreement in Principle).  


An AIP is essentially giving the lender the information they require, in order to agree to lending you a mortgage, in principle.  This will include a credit search. 


The lender will use the information submitted to decide which of their products you are eligible for, the exact amount they are willing to lend you and the requirments for a full mortgage application.


Once you have received your Agreement in Principle this is a good time to start looking for properties, if you’re looking to purchase and haven’t already done so. This is also when you will want to start collecting the paperwork required by the lender to support your mortgage application.


Happy with the product choice?  Then it’s time to submit your mortgage application to the lender.


Your adviser will have already provided you with a list of documents you will need to supply as proof of your financial situation, whether that be payslips, accounts, bank statements, etc.  Submit these to your adviser as quickly as possible in order to keep the process flowing.


We will submit your application to the lender and a valuation will need to be carried out.  This is where a surveyor will visit the property on behalf of the lender, to make sure there’s suitable security for mortgage purposes.


During the lender application process, your impact adviser will keep you updated on progress and notify you of any further requirements the lender may have.


Once the lender has completed their underwriting and your application has been accepted, a formal mortgage offer will be issued. 


This is the lender confirming they are happy to lend you the funds, including all the details and costs associated with it.  This can be a confusing document and for a large debt, please do not be shy to ask your impact adviser any questions.


A copy of the mortgage offer will be issued to yourself, your mortgage adviser and your chosen solicitor.  


Your adviser will check the offer for any inaccuracies or special conditions; however, it is also imperative that you check this yourself.


Once you have accepted the offer and it has been returned to the lender, the funds will be transferred to your solicitor and if applicable the exchange of contracts will begin (make sure you have buildings insurance in place!).


Once the solicitor is ready to complete, they will pay the relevant party in a purchase, or repay your existing mortgage lender on a remortgage.


The balance of any funds remaining are then transferred to your chosen bank account.  If it’s a purchase, you are effectively new home owners!  On a remortgage, you have a new lender.



Opening Times

Monday to Friday: 9:00 - 17:30
Saturday: 9:00 - 14:30
Sunday: Closed

Contact Details

impact House, 24 Carfax,
Horsham, West Sussex RH12 1EB
Phone: 01403 272625
Email: [email protected]