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20 Barttelot, Horsham
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01403 272625
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info@impactsf.co.uk
No matter your situation, impact specialist finance and its experienced advisers are here to help.
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Liam C
10:51 16 Oct 25
I recently worked with Impact Specialist Finance to secure a re-mortgage on my property, and I can’t praise them enough. From the very first consultation, their team made the process feel straightforward and stress-free, even when things got complicated.
Halfway through the application, we discovered my property is steel-framed – a detail that threw an unexpected wrench into things, requiring a full structural engineer’s report. Most brokers might have bailed or passed the buck, but not Impact. Kevin and Kelly stepped up like true professionals.
They kept me updated every step of the way, explained complex jargon in plain English, and chased down every loose end to ensure we crossed the finish line.
Their expertise in specialist finance shone through – they knew exactly how to navigate the hurdles and advocate for me. The result? A smooth re-mortgage at competitive rates.
If you’re looking for a broker who genuinely cares, Impact Specialist Finance is your go-to. Kevin and Kelly, you’re absolute stars – thank you for turning a potential nightmare into a win!
Rating: 5/5
Halfway through the application, we discovered my property is steel-framed – a detail that threw an unexpected wrench into things, requiring a full structural engineer’s report. Most brokers might have bailed or passed the buck, but not Impact. Kevin and Kelly stepped up like true professionals.
They kept me updated every step of the way, explained complex jargon in plain English, and chased down every loose end to ensure we crossed the finish line.
Their expertise in specialist finance shone through – they knew exactly how to navigate the hurdles and advocate for me. The result? A smooth re-mortgage at competitive rates.
If you’re looking for a broker who genuinely cares, Impact Specialist Finance is your go-to. Kevin and Kelly, you’re absolute stars – thank you for turning a potential nightmare into a win!
Rating: 5/5
Shahabur Rahman
15:30 01 Sep 25
I came to Impact Specialist as I was in need of a specialist lender due to my very unique circumstances. The communication from both Kelly and Kevin throughout the process was wonderful and it was a pleasure speaking to them both. They were clear, understanding, responsive and proactive. I will certainly return to them in the future for my mortgage needs based on such a great experience. Thanks again guys – you made the impossible, possible for my family and I.
dan griffin
09:52 01 Jul 25
Excellent service….again
Thanks to Kelly for getting me the perfect deal and to Kevin for helping to clear an issue the lender had made, very pleased to continue to work with impact for my mortgage
Thanks to Kelly for getting me the perfect deal and to Kevin for helping to clear an issue the lender had made, very pleased to continue to work with impact for my mortgage
Kye Sweeney
12:02 21 Feb 25
We had an outstanding experience with Kelly, Kevin, and Catherine from Impact. From start to finish, their support, knowledge, and professionalism were second to none.
Kelly was our first point of contact, and her dedication to getting our mortgage application underway was truly unmatched. She took the time to understand our needs and made the entire process feel seamless. Kevin and Catherine then guided us through to completion, keeping us informed every step of the way. Their expertise and clear communication made what can be a stressful process feel effortless.
We are incredibly grateful for their hard work and would highly recommend Impact to anyone looking for mortgage advice. Thank you, Kelly, Kevin, and Catherine, for making this journey so smooth!
Kelly was our first point of contact, and her dedication to getting our mortgage application underway was truly unmatched. She took the time to understand our needs and made the entire process feel seamless. Kevin and Catherine then guided us through to completion, keeping us informed every step of the way. Their expertise and clear communication made what can be a stressful process feel effortless.
We are incredibly grateful for their hard work and would highly recommend Impact to anyone looking for mortgage advice. Thank you, Kelly, Kevin, and Catherine, for making this journey so smooth!
Samantha Ramsey
10:42 07 Feb 25
During one of our property sales i worked along side Sue Allen and she was professional, on the ball and helpful along the way! look forward to working together again soon.
Thanks Sue
Sammy Haart
Thanks Sue
Sammy Haart
Robbie
15:17 03 Feb 25
Our company have worked with the team at Impact for a few years now but mainly Sue, and she has been a true professional in this field of late. She has gone above and beyond these last few months helping us with a difficult third party on a project we are soon to be completing on.
I would highly recommend them to anyone who is seeking friendly and helpful advice.
They are professional, friendly, quick to respond, always ready to assist, and go above and beyond for their customers.
I would highly recommend them to anyone who is seeking friendly and helpful advice.
They are professional, friendly, quick to respond, always ready to assist, and go above and beyond for their customers.
Tracey Glanvill
07:38 10 Aug 23
When placing a specialist case, Impact is always my first and probably only choice. All the staff are so professional and thorough and always get the job done. Melanie you have been fantastic, always great communication and such a pleasure to deal with.
Charlie Bradley
18:56 22 Feb 23
Excellent service from start to finish and we were constantly kept updated on the progress. Our case manager Jill Muir was very helpful and pleasant to deal with.
Gemma Gardner
11:20 01 Feb 23
I have used Impact on several occasions now to place complex cases and every time we have got to offer against all the odds! Melanie Orrell was professional, responded quickly and guided me through the process. Thank you!
Alex Durston
19:44 28 Sep 22
Outstanding from start to finish.
The team we were dealing with at Impact (Jill and Catherine) along with Dale and everyone else involved have simply made the impossible a reality. The process of buying our home took nearly a year with setbacks from the developer but the team at Impact not only negotiated an amazing offer with a lender but also kept the deal alive! So grateful to everyone at Impact SF!!! Highly recommend!
The team we were dealing with at Impact (Jill and Catherine) along with Dale and everyone else involved have simply made the impossible a reality. The process of buying our home took nearly a year with setbacks from the developer but the team at Impact not only negotiated an amazing offer with a lender but also kept the deal alive! So grateful to everyone at Impact SF!!! Highly recommend!
Caitlin
17:27 29 Jun 22
Impact Specialist Finance helped us get onto the property ladder a little under a year ago and we can not thank them enough. Most lenders would not touch us but Impact Specialist Finance found us a provider and got us through the process. Due to the pandemic, it was a longer process than you’d usually expect but ISF remained professional and proactive throughout. Roz was lovely and deserves a medal for putting up with my daily harassment. She regularly chased our slow lender and provided us with updates. Thanks to Roz and all the team.
David Lee
08:28 27 Oct 21
Robyn McWhir
15:13 16 Aug 21
Special mention to Dale who got us our mortgage! During the application process, he explained everything in great detail and was always quick to respond to any queries that we had. Dale was also very quick to send our application and all of our documents to the lender, without the need to chase him up for progress. He was very dedicated! Also thank you to Melanie who carried on with our application for the last part, she was also very responsive to emails and keen to get the mortgage offer for us.
Overall, Impact were great and I cannot fault them on anything. They got us a very good deal and I can’t imagine it was the most straightforward of applications, so we are very grateful that they took us on and got us to the end!
Would definitely recommend.
Thank you again
Overall, Impact were great and I cannot fault them on anything. They got us a very good deal and I can’t imagine it was the most straightforward of applications, so we are very grateful that they took us on and got us to the end!
Would definitely recommend.
Thank you again
Opening Times
Monday to Friday: 9:00 - 17:30
Saturday: Closed
Sunday: Closed
Contact Details
impact HO, 20 Barttelot Road,
Horsham, West Sussex RH12 1DQ
Phone: 01403 272625
Email: info@impactsf.co.uk