Wow, another year gone! Time is flying by and it’s certainly a case of ‘blink and you’ll miss it’!
2018 has been pretty flat with a predicted overall mortgage volume of circa £260bn, slightly up on 2017. Next year is predicted to be much the same, but with the current shenanigans around Brexit, who knows what will happen…
Technology was due to take over the mortgage market and ‘Robo Advice’ predicted to be at the front of the customer experience. Despite millions being spent, this couldn’t be further from the truth and has no defined future on the immediate horizon. 72% of all mortgages generated are via brokers/intermediaries and I can’t see this changing. You’re entering in to the biggest debt of your life and questions need answering. You just can’t beat the human touch!
Many lenders have yet to evolve with the digital era and those who will win will be the ones offering quality technology, but also the human impact for those who prefer or need it.
On a personal note, I really appreciate you reading my column! Mortgages can be a dull subject and I’ve tried to provide an unbiased insight to what happens in the mortgage world, with a little bit of humour along the way!
A huge thank you to everyone who has instructed AToM to source and arrange their mortgage during the past twelve months. It has been a fantastic year and we have enjoyed substantial growth in volume, completions and headcount in the AToM team located between our two Horsham offices. We have a fantastic team and they are a truly hardworking and knowledgeable group of people.
Finally, we were delighted to win ‘Bridging Broker of the Year’ at last weeks Mortgage Introducer Awards 2018! We really are grateful to all who voted for us.
On behalf of all the staff and directors at AToM, we wish you and your families a very Happy Christmas and a Relaxing and Prosperous New Year! Roll on 2019!